Why do I need to verify my identity?
Identity verification (also called KYC — Know Your Customer) is a legal requirement for all financial services in the European Union. Neno's banking services are provided through a licensed e-money institution regulated by the Banque de France.
You need to verify your identity to:
Open a business bank account — All account holders and legal representatives must be verified
Be added as an account member — Team members with certain permissions need verification
Perform certain transactions — Some actions require Strong Customer Authentication (SCA)
Verification protects your account and ensures compliance with anti-money laundering (AML) regulations.