For Identity verification, we accept a photo of a photo ID that identifies your image, name

and date of birth (such as a passport or identity card).

For address verification, please upload a photo of a document that identifies your current

address (a current bank statement, the back of your ID card or a current utility bill (gas,

water, electricity). Please keep in mind that both address and the date as well as your name

must be visible on the document.

Please make sure that the document is up to date (not older than 3 months).

To verify your mobile number we will send you a TAN number. This is valid for 5 minutes and can be entered into your betting account for verification.

For security reasons, we cannot accept documents sent by e-mail or chat.

You can verify yourself right now via this link: https://neo.bet#account/Verification

You then just have to click on "verify" in your account, then the system wants to access your phone camera. You have to allow access, take a photo and then this photo will be stored in the system. We recommend using the phone camera for good quality.

If you can't do it via the app, please try it via your web browser.

In order to verify the information provided, in particular your identity, Greenvest reserves the right to request evidence and documentation at any time and at its absolute discretion.

Should you have any difficulties with the document upload/scan please contact our support

via chat.