Why is location verification necessary?

As NEO.bet is a licensed provider, we need to ensure that all placed bets comply with the regulations valid at the customer's location.

For this purpose, both IP data and GPS data are used, depending on the requirements of the respective licensing authority and your current location.

Will my exact location be transmitted/stored/monitored?

No, NEO.bet does not store or transmit exact location data. Compliance is verified only once during registration or login on your device and is not transferred to us.

We take the privacy of our customers seriously and strive to fulfill all licensing requirements in line with this commitment.

How can I share my location?

To protect sensitive location data, access must be explicitly granted by you beforehand. Your browser or the app will ask for your consent when you use it for the first time.

The following tips and links will also assist you with this error message:

Permissions for a location check have not been granted. Please check your device/browser settings and try again.

iOS App

Initial request

Afterwards, you can change the setting on your device at any time under Settings > NEO.bet > Location:

Android App

Initial request

Afterwards, you can modify the settings under Settings > Apps > Apps > NEO.bet > Permissions > Location:

Safari Browser (Mobile)

Initial request

Afterwards, you can adjust the settings at any time in the website settings:

Chrome Browser (Mobile)

Initial request

Afterwards, you can change the setting at any time by clicking on the lock icon next to the address bar:

Chrome Browser (Desktop)

Coming soon

Edge Browser (Desktop)

Coming soon