Frequently Asked Questions

A curated list of the most commonly asked questions by NeoCharge customers

Ryan Meffert avatar Kate Riordan avatar
9 articles in this collection
Written by Ryan Meffert and Kate Riordan

Which Smart Splitter Should I Get? Appliance or Dual EV?

Outlets & use cases - how to choose the best Smart Splitter for you!
Ryan Meffert avatar
Written by Ryan Meffert
Updated over a week ago

Does the Smart Splitter Work for Me?

An outline of the uses of the Smart Splitter, what home setups work, and what EV's/EV Chargers are compatible.
Ryan Meffert avatar
Written by Ryan Meffert
Updated over a week ago

Can I mix and match inputs and outputs on the Smart Splitter? If no, can I use a NEMA plug adapter for my EV charging setup?

Find out what to do if your wall outlet and your EV charger don't match and why the use of an adapter is so important.
Ryan Meffert avatar
Written by Ryan Meffert
Updated over a week ago

How much does it cost to have an electrician install a dedicated 240V EV charging outlet in my home?

A dedicated 240V charging outlet can be pricey. We have outlined how much money you can save with the Smart Splitter. (Hint: it's a lot)
Kate Riordan avatar
Written by Kate Riordan
Updated over a week ago

How do I know what kind of 240v outlet I have and which kind of Smart Splitter I need?

Which Smart Splitter is the perfect Smart Splitter? Step-by-step instructions on how to choose the right Splitter for you.
Ryan Meffert avatar
Written by Ryan Meffert
Updated over a week ago

What's the difference between Level 1 (110V) and Level 2 (240V) charging?

An overview of EV charging levels and what this means for you.
Kate Riordan avatar
Written by Kate Riordan
Updated over a week ago

Why is it unsafe to use a basic Y-splitter cable to share an EV charger and dryer on one circuit?

Why not just use a Y-splitter? Here's more on safety concerns.
Kate Riordan avatar
Written by Kate Riordan
Updated over a week ago

I have a dryer circuit in my garage but isn't it dangerous to draw that much power through a single 240V outlet?

Why the Smart Splitter is a safe solution to sharing your 240V outlet.
Ryan Meffert avatar
Written by Ryan Meffert
Updated over a week ago

Why is the Smart Splitter priced the way it is?

Find out how and where the Smart Splitter got its price.
Ryan Meffert avatar
Written by Ryan Meffert
Updated over a week ago