Removing and replacing your NEOZ LED is a simple task.
Remove the Base Screw: Use a screwdriver to remove the Philips Head screw located on the underside of the Light Engine's base.
Remove the Light Engine from the Lamp Diffuser: Turn the light engine counter-clockwise (anti-clockwise) while holding your lamp. For additional help find our help centre article on removing the Light Engine from your diffuser here.
Remove & replace LED Bulb: When replacing the LED bulb, ensure correct polarity (+/-) unless you are using a PRO model. Take care not to bend the contact pins when inserting the bulb into the light fixture.
Use genuine NEOZ LED Bulbs: For the best long-term durability and performance, we recommend using genuine NEOZ LED bulbs. You can purchase a replacement LED bulb on our website or through an authorised NEOZ reseller.
N1 Light Engine
UNO & PRO Light Engine
You can refer to the pictorial instructions by downloading our user guide or watch the instructional video. For further assistance, feel free to contact our support team.
Email: service@neoz.com.au
Service Enquiry Form: Available on our website