Warranty
Learn all about the NEOZ warranty and how to claim if required.
4 articles
Is my NEOZ lamp & charger covered by warranty?Find out about NEOZ’s 5-year warranty for lamps and chargers, including coverage details and support options.
How long is your warranty?Your lamp & charger is covered by NEOZ’s industry-leading 5-year warranty.
How do I make a Warranty Claim?Find out how to make a NEOZ warranty claim and get support from our service team.
My lamp arrived damaged or defective, what do I do?Learn what to do if your NEOZ lamp arrives damaged or defective, and how our team can assist you.