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Post-Purchase Questions
How can I cancel an order?
How can I cancel an order?
Sierra Flynn avatar
Written by Sierra Flynn
Updated over a week ago

Log into your Net32 account, hover your mouse over the “My Account” drop-down, and click on 'Orders':

Next, click the 'Get Help With Order' button directly next to the product(s) you're wanting to cancel:

Finally, select 'Request for cancellation' and be sure to hit 'Send' to submit your cancellation request:

*Please note that a cancellation is not guaranteed. The vendor may already be preparing your order for shipment. Please allow 2 business days for the vendor to respond to the request.

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