Skip to main content
All CollectionsUsers
Password requirements
Password requirements
Mark Whiteacre avatar
Written by Mark Whiteacre
Updated over 2 years ago

Whether you are a new user setting your password for the first time or an established user changing your password, please be aware that the App imposes minimum requirements for all new passwords.

As you type your proposed password, you'll be alerted to whether it is strong enough with colour coded feedback along with a specific message. You'll need to address the problem and/or keep entering characters to turn the feedback green in order to save your password.

A few basic tips:

  • A strong password is one that contains a mixture of uppercase letters, lowercase letters, numbers and symbols.

  • Avoid using personal information such as names or birthdays.

  • Avoid using real words from the dictionary or common sequences like "abc".

Please note: The App may also reject any passwords you have used recently.

You might also be interested in searching the following:

Did this answer your question?