Skip to main content

Stripe transaction fees

This article explains more details about Stripe transaction fees

Updated over 2 months ago

Online payments require a trusted payment processor, and in your case, that processor is Stripe—the global leader in online payments. Stripe provides the most flexible and secure payment infrastructure available, ensuring a seamless experience for both clubs and players.

Stripe in the UK

Stripe’s transaction fees vary based on the card type and the cardholder’s country of origin. For standard UK-issued cards, the transaction fee is 1.5% + 20p per payment.

Directly to the source = Lowest fees

✅ You pay Stripe directly—ensuring you get the lowest possible rate.

Nettla does not hold onto your funds.

✅ Funds reach your Stripe account in 1 day, keeping your cash flow fast and predictable.

This approach eliminates wait periods, allowing you to retain full financial control over your payments.

What about refunds?

What About Refunds?

Refunds through Stripe are free—there are no extra charges for processing a refund.

✅ The only potential loss of revenue is the original transaction fee, which is non-refundable. This only happens if 7 days have passed, e.g. the reservation-of-funds period is over.

📌 Example:

• A player purchases an item for £32.

• The 7-day reservation period passes

• You decide to refund the full amount.

• Your only cost is the original transaction fee (1.5% + 20p), which amounts to £0.68.

• The player receives their full refund, but Stripe does not return the original transaction fee to you.

Did this answer your question?