Customer Q&A Sessions and Webinars: 

Recorded Webinars for COVID-19 Support

Get Software and Fundraising Strategy Questions Answered 

Our Daily Office Hours sessions feature a Network for Good success team member to answer your software-related questions.

You can see the Office Hours schedule here

Email Templates

COVID-19 Phase 1 Email Engagement Stream (originally released in later March)

COVID-19 Phase 2 Email Engagement Stream (originally released in July)

eGuides & Templates

How 6 Nonprofits Engaged their Supporters During the COVID-19 Outbreak

Email Templates for COVID-19 

Communicating with Purpose: Strategies to Write Sensitively & Appropriately in 2020

Virtual and Hybrid Fundraising Event Checklist

How Tos

  • If your fundraising event was cancelled and you are refunding ticket purchases, we can help with refunds
  • For a quick overview of how to send guests communication, request refunds, and transition ticket purchases into donations in your Fundraising Pages account, watch the video below. 

Tips from Our Personal Fundraising Coaches 

  • Lead Fundraising Coach, Kimberly O'Donnell, has tips on what to do if the outbreak is impacting your nonprofit.

Welcome Team Adjusted Hours

We understand that your life is busy, especially while balancing working from home and other responsibilities during the COVID-19 pandemic. For the next few weeks, the Welcome Team is adjusting their availability for onboarding calls to provide more flexibility during this uncertain time.   In addition to normal business hours (9am-5pm ET) , you can also schedule calls with our team:

  • Mondays 8-9am ET
  • Tuesday 8-9am ET

We hope these extended hours help alleviate any scheduling issues you may have right now. If you are still in your onboarding phase (first 90 days with Network for Good), please connect with your Welcome Team member to coordinate a call during these times if you need to take advantage of extended hours.

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