Try these steps first: 1. Make sure you typed the code exactly as it appears -- codes are case-sensitive. 2. Check that you're connected to the internet. 3. Close and reopen the app, then try again. Still not working? Because the in-app Help and Contact options are only available after login, reach out to us directly: - Email: support@neurokeys.app (include your Display ID, visible on the login screen) - Phone (U.S.): +1 218 250 6045 (Mon--Fri, 9 AM -- 5 PM ET)
I can't log in with my Login Code — what should I do?
Written by Alex