Try these steps in order: 1. Make sure Neurokeys is selected -- tap and hold the globe icon and pick Neurokeys. 2. Confirm Allow Full Access is enabled: iPhone: Settings > General > Keyboard > Keyboards > Neurokeys. Android: Settings > System > Languages & Input > Neurokeys. 3. Restart your phone. 4. If none of the above works, uninstall and reinstall the app -- your data is safe in your account. Still stuck? Email support@neurokeys.app or (U.S.) call +1 218 250 6045 (Mon--Fri, 9 AM -- 5 PM ET).
My keyboard is not working — what can I do?
Written by Alex