Do you ever wonder "Why did NeuroPrice edit the price this way???"
Hopefully this never comes up, but there's a special protocol for questions specifically related to concerns a price wasn't updated correctly.
Here's how to make sure you get the fastest answer:
Take a screenshot of the entire page. There's a million Chrome extensions that do screenshots. Any one is fine. Make sure you screenshot the whole page. This will save TONS of back-and-forth questions and allow us to diagnose. The screenshot should include both 1. All the pricing rules for that category, and 2. The item not being repriced correctly. Without both of these, its basically impossible for us to diagnose, so be sure to include both in the screenshot.
Email that to us along with your question.
That will save huge amounts of time since we'll have all the info we need to explain why a price was set the way it was.
-Peter Valley & Team Neuro