Q. Are your vessels and lids sold separately?

A. Most of our jars have the option to buy with or without the lid. Jars such as our macaron collection and vintage cut collection have no option without the lid.

Q. How do I know the diameter of my jar?

A. The dimension of your jar is found by measuring the width along the top of your jar. The dimensions of all our jars are available in the product description on our website. You’ll need to know the diameter of your jar to find the right wick size. We also have a recommendation on which wick would work for each candle jar we have available in the product description on the product page.

Q. Will your candle jars crack with heat?

A. All our glass jars and containers we have are very strong, thick and complies with ASTM 2179 AND 2147 testing methods. (Ensures glass can withstand heat and has no cracks or fractures). Be sure to follow the burning instructions. Reusing a jar can weaken the strength of the glass.

Q. Can I use the steel jug on the stove?

A. We do not recommend using the steel jug on the stove. We recommend heating the wax or soap base on a pot or in the microwave then pouring into the steel jug.

Q. Can I use the plastic jug in the microwave?

A. Yes! The plastic jug can be used in the microwave to heat wax or soap bases. We recommend heating in 30 second increments then mixing in-between until it is melted.

Q. Do you have custom boxes and labels?

A. All our packaging is ready made; we do not offer any custom design services. We have box sizes that are suited for certain diffuser and candle jars.