Available Payment Methods
Newsletter2Go accepts the following payment options for your bookings:
PayPal
Credit Card (VISA / MasterCard)
SEPA Direct Debit (excluding Switzerland)
Adding Your First Payment Method
You can set up your first payment method easily during your very first checkout process. Simply select your preferred payment option and enter the required details before completing the purchase.
Please note that you must confirm your saved payment method before you can use it. The confirmation email is always sent to the account’s primary user. Please check your inbox and spam folder. This also applies if you change your payment method.
Changing an Existing Payment Method
You can update your payment details at any time by following these steps:
Log in to your account and navigate to "Account" → "Billing".
Click on the gear icon and select "Pay".
Choose your new preferred payment method and enter the updated details.
Confirm the change by clicking "Order Subject to Payment" (Zahlungspflichtig bestellen).
Note: As soon as the transaction is successfully processed, your package or credits will be activated immediately.
Deleting a Payment Method
For security and billing continuity, you can only delete an existing payment method if you have already added a new, valid one. This ensures your account and services remain continuously active.
Impact on Active Subscriptions
If you remove your payment method while an active subscription is running, an invoice will still be generated, but no credits will be added to your account. Your credits will only be credited once a valid payment method is provided and the payment has been successfully received.
What to Do if a Payment Fails
If a payment via PayPal, credit card, or direct debit (excluding Switzerland) fails, please do not make a manual bank transfer. Instead, select or add an alternative valid payment method in your account to settle the balance.