💡Attention: when product photos do not appear in the online catalog, there is probably a communication problem between your computer and the catalog server.

Check that the date and time of your Windows clock are both correct. A wrong date or time can influence loading the images in the online catalog.

Check the format and size of the product image file. The format must be JPEG and the maximum size is 900x900 pixels.

Done! 👍 You have checked how to fix the problem with the photos not appearing in the online catalog.

🌟Tip: If the photos in the online catalog do not appear even after the above procedures, please contact our technical support team reporting this problem.

Alternatively, click here and access the detailed tutorial on how to activate the online catalog.

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