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Error 500
Error 500
Andressa Molinari avatar
Written by Andressa Molinari
Updated over 3 weeks ago

Error 500 usually occurs when opening the cash register. To fix this error, try the following steps:

  1. Open NEX SERVER.

  2. Click on COPY (BACKUP).

  3. Click on CREATE BACKUP.

  4. After completing the backup, access the CORRECT option.

  5. Click on RUN DATABASE CORRECTION.

Done! 👍 With the database correction, Error 500 should be fixed.

🌟 Tip: if the database correction does not resolve Error 500, contact our Technical Support.

If you prefer, click here and access the detailed tutorial on how to correct database errors.

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