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Stage Approvals and Workflows

How to enable, configure, and use Stage Approval workflows in your Pipeline

Written by Rye Jones
Updated over a month ago

Stage Approvals allow you to require approval before Opportunities can move into specific stages in your Pipeline. This is useful for enforcing gate reviews, leadership approvals, or validation requirements before advancing Opportunities.


Enable Stage Approval Workflows

Stage approvals require Pipeline Permission Management to be enabled.

Step 1: Navigate to the Pipeline you want to configure.

Step 2: Click User Access in the top right corner of the Pipeline page.

Step 3: Enable the following settings:

  • Enable Permission Management

  • Require Stage Transition Approvals

Step 4: Assign appropriate roles to users.

Available roles include:

  • Admin — Full pipeline control and approval authority

  • Editor — Can manage opportunities but cannot approve transitions

  • Viewer — Read-only access

  • Stage Transition Approver — Can approve or reject stage transition request

Important:
When Permission Management is enabled, users default to no access. You must assign roles before users can access the Pipeline.


Configure a Stage to Require Approval

Once approvals are enabled, you can configure specific stages to require approval.

Step 1: Click on the Stage name.

Step 2: Enable the Approval Required checkbox.

Step 3: Click Save Changes.

Any Opportunity moved into this stage will now require approval.


Submit a Stage Transition Request

When a user attempts to move an Opportunity into a stage requiring approval, they will be prompted to create a request.

Step 1: Move the Opportunity into the approval-required stage.

Step 2: Click Create Request.

The Opportunity will display a Request Pending status until approved.

Approvers will also receive an email notification.


Approve or Reject Stage Transition Requests

Admins and Stage Transition Approvers can review and act on pending requests.

Step 1: Click on the Opportunity with the pending request.

Step 2: Review the request details.

Step 3: Choose one of the following actions:

  • Approve — Moves the Opportunity into the new stage

  • Decline — Prevents the stage transition

  • Void Request — Cancels the request

  • Add comments — Provide reasoning or feedback


Track Approval Activity

Approval activity is automatically logged.

Users can view activity from the Inbox, including:

  • Approval requests

  • Approval decisions

  • Comments and reasons

  • Stage transition history


How Stage Approvals Work (Summary)

  1. Admin enables Permission Management and Stage Transition Approvals

  2. Admin assigns Stage Transition Approvers

  3. Admin configures stages to require approval

  4. Users submit requests when moving Opportunities into approval stages

  5. Approvers review and approve or reject requests

  6. Opportunity moves automatically once approved


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