An end on exact date schedule refers to a Direct Debit agreement that processes a fixed number of payments and then stops permanently.
📌Note: The system validates uploaded files differently depending on their size. Smaller files are validated immediately, while larger files are processed through a background job to ensure accurate and efficient validation.
For larger files, a progress bar will appear so you can track validation in real time. A message will also advise that you may navigate away from the page while validation continues. However, a warning will be displayed stating: 'At this stage, your file has not been submitted yet!'
📌Note: You also have the option to create your own template.
Upload customers on an end on exact date schedule
Click the Direct Debits tab on the left hand side.
Click the File Upload tab.
Select Manage Templates on the right hand side.
Select System New Customers End On Exact Date or a custom one from the list.
Click the Download icon and fill in the spreadsheet with your customers details.
Save the file in CSV or XLSX format.
Select the checkbox next to the template you want to use.
Click Upload with Selected to upload your completed file.
Under Template, ensure System New Customers End On Exact Date is selected.
Select Click to upload or drag and drop to upload your saved file.
Click Upload File.
Once the file validates successfully, click Submit this file.
If any validation errors occur while uploading your file, you’ll need to correct the errors before continuing.
📌Note: Access PaySuite doesn't automatically cancel a payment schedule stream when it reaches its natural end. The schedule remains active, allowing a new version to be added directly to the existing stream without needing to restart the contract first.