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Phase 3: Order Creation and Completion

Training Guide for Phase 3: Order Creation and Completion

Updated over 2 months ago

In the third Phase of NikoHealth training, we are focused on Orders and setting up your Order Workflow. You'll start with setting up your Referral Hub to get those referring providers into the system. And then you'll learn about the entire order process in NikoHealth including order creation, completion, and overall management. Other key topics covered are drop shipping and point of sale.

Phase 3 training is broken down into the following topics:

Referral Hub Setup

Order Management

Order Creation

Order Completion


LEARN

Begin by watching our Onboarding Webinar 3: Order Creation and Completion.This is a 60min video.


TRY

Now that you've watched the webinar, go through the checklist below and try to complete the action items in NikoHealth. We've provided links to videos and tutorials for each topic, if you need additional help.

Be sure to make a note of any questions or issues you run into so we can address them when we meet!

Referral Hub Setup


Add Providers to your Referral Hub

Add Facilities to your Referral Hub

Order Management


Review and understand Order Types

Review and understand the Order Queue

Review and understand Order Statuses

Review and understand Delivery Types

Order Creation


Create an Order from a Patient Profile

Add a new Referring Provider from your Order

Add items to a new Order

Add Prescription details to a new Order

Add Documents to an Order

Add a Note to an Order

Add a Task to one or more Orders

Review Cost Sharing in an Order

Add One or More Tags to an Order

Add one or more Custom Fields to an Order

Order Completion


Review and understand options for completing an Order

Review Completing a Sales Order

Review Completing a Point of Sale Order

Review Completing a Quick Ship Order

Quick Shipping


Review how Quick Shipping functions in NikoHealth


ASK

Now that you’ve spent some time in NikoHealth and worked through the checklist, bring us your questions! You’ll meet with your Project Manager so that we can address any questions or problems you faced and bring you personalized support!


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