Payment statuses are listed in the orders section. They include the following statuses:
Settled: Payment is confirmed and the budget has been captured from the credit card.
Sent for refund: Refers to when a refund is issued due to undelivered impressions in the campaign. It usually takes 2-5 business days to complete the refund.
Completed: All campaigns that were part of the booking are completed. Any potential under-delivered impressions have been calculated, and a potential refund is issued.
Invalid credit card: There is an issue with your credit card. For more information please contact support. A contact form is available through the Support button in the dropdown menu in the top right corner in the platform.