How to Manage Meeting Recap Email Notifications in Ninety
After every team meeting using a default agenda (such as the Level 10 Meeting™), Ninety automatically sends a recap email to all participants. For custom meeting agendas — including 1-on-1 meetings — the recap email is not sent automatically. See the note below for details. This article explains what's included in that email, who receives it, and what to do if something is missing.
Video: controlling recap emails at the end of a meeting
Watch the video below for where recap emails are switched on or off during a meeting, and how to resend one later.
The section relevant to recap emails covers:
The three checkboxes on the Conclude page. Archive all completed Headlines, To-Dos, and Issues; send the meeting recap email; and, once that second box is checked, show Issue descriptions in the recap. The recap sends when you click Finish.
Resending a recap. Open the meeting from Past Meetings, click the three dots at the top, and choose to resend, which is useful when someone reports never receiving it.
The rest of the video covers notification settings and integrations. For those, see Receiving Email Notifications and Reminders.
What's included in the recap email
The meeting recap email summarizes the key outputs from your meeting. By default, each recap includes the following:
Headlines shared during the meeting.
To-Dos created by participants during the meeting.
Issues resolved during the meeting.
Meeting notes.
Rocks created during a meeting will not be included in the recap email.
Who receives the recap email
The recap email is automatically sent to all team members when a meeting concludes. You don't need to be actively joined when the meeting ends to receive it. This includes Coaches/Implementers.
Recap emails are sent from the email address notifications@ninety.io. Ensure this address is whitelisted by your IT team to avoid delivery issues.
How to opt out of a specific meeting recap
During the meeting conclusion process, any team can choose to skip the recap email for that session. To do so, deselect the Meeting recap email checkbox before closing the meeting.
This setting applies to a single meeting only — it does not change your default notification preferences.