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Creating and Updating Measurables

Add new metrics to your team's Scorecard, choose the right unit type, and update measurable details as your team's needs change.

Written by Tommy Mains

How to Create and Update Measurables in Ninety

Measurables are the quantifiable metrics your team tracks on its Scorecard (your weekly metrics dashboard) to monitor performance against goals. To add a Measurable to your team's Scorecard in Ninety, you can either create a brand-new one or add one that already exists in your organization.

Owners, Admins, Managers, and Coaches can create and configure Measurables. Team Members can enter data for Measurables assigned to them, but cannot create new ones. Observers have view-only access.

Gaining proficiency in the Data Component® helps drive predictable results for your teams. Learn more about building an effective Scorecard here.

Who can create and edit Measurables

Your role in Ninety determines what you can do with Measurables on the Scorecard. Here's how permissions break down by role:

  • Owners, Admins, and Coaches: Create, edit, and manage Measurables across all teams in your organization.

  • Managers: Create, edit, and manage Measurables for every team you're assigned to.

  • Team Members: Edit and manage Measurables for every team you're assigned to. You cannot create new Measurables or change Measurable settings.

  • Observers: View Scorecard data from your assigned teams. You cannot create Measurables or enter data.

If you don't see the New Measurable button on your team's Scorecard, your role doesn't have permission to create Measurables. The button only appears for users with the Owner, Admin, Manager, or Coach role. To request a role change, contact your Admin or Owner — they can update your permissions through the Directory tool.

For the full permissions matrix, including what each role can and cannot do across every Scorecard feature, see Scorecard Permissions Explained.

How to create a new Measurable

The New Measurable dropdown menu on a Scorecard group card, with options for Create New Measurable and Add Existing Measurable.

To create a new Measurable, you'll work from within your team's Scorecard — not from the Measurable Manager or the global Create button at the top of the app. The New Measurable button lives on each group's card inside the Scorecard tool.

  1. Click Scorecard from the left navigation.

  2. Select your team from the Team dropdown.

  3. Select the scorecard timeframe you want the Measurable to belong to (Weekly, Monthly, Quarterly, or Annual).

  4. Click the New Measurable button at the top right of the group's card.

  5. Select Create New Measurable from the dropdown.

  6. Enter a title for your Measurable.

  7. Choose a unit type (Number, Currency, Percentage, Yes/No, or Time).

  8. Scroll to the Target section and choose an Orientation rule, then set the target value(s). If you choose a range rule, set Min and Max instead of a single value. See the “Orientation rules” section below for what each rule means.

  9. Assign an owner (the person accountable for this metric).

  10. Click Save.

Important: Unit type is permanent. Once you enter data for a Measurable, you cannot change its unit type. If you choose Percentage but meant to choose Currency, you'll need to create a new Measurable with the correct unit type and re-enter your data. Choose carefully before saving. See the “Measurable unit types” section below for details on each option.

Every team's Scorecard comes with four preset tabs: Weekly, Monthly, Quarterly, and Annual. The Measurable you create belongs to whichever tab you're currently viewing. For example, to create a monthly Measurable, switch to the Monthly tab first. You cannot convert a Measurable to a different timeframe after creating it.

Also note that the New Measurable button is located on the group's card inside the Scorecard tool, not the global Create button in the top-right corner of the Ninety app (which creates items like To-Dos and Issues).

Tip: Create Measurables from the Scorecard, not the Measurable Manager. New Measurables are always created from within a team's Scorecard. Navigate to the team's Scorecard first, then use the New Measurable button inside the group where you want the Measurable to appear.

How to add an existing Measurable to your Scorecard

The Add Existing Measurable search panel, displaying a list of available Measurables with checkboxes and an Add button.

If a Measurable already exists in your organization (on another team's Scorecard, or previously created and then removed from a group), you can add it to your team's Scorecard without recreating it. Adding an existing Measurable gives your team access to the same metric, including all of its historical data.

  1. Click Scorecard from the left navigation.

  2. Select your team from the Team dropdown.

  3. Click the New Measurable button at the top right of the group's card.

  4. Select Add Existing Measurable from the dropdown.

  5. Search for the Measurable by name.

  6. Check the box next to the Measurable you want to add.

  7. Click Add.

You can also click the Add existing Measurable link at the bottom left of the group's card to go directly to the search.

Important: Adding an existing creates a shared instance. When you add an existing Measurable to your team's Scorecard, any data entered or edits made to that Measurable will appear on every Scorecard where it's displayed. This is by design; it keeps data consistent across teams. If you need an independent copy with its own separate data, duplicate the Measurable instead. For details on the difference between sharing and duplicating, see How to Share and Duplicate Measurables Across Team Scorecards.

How to edit a Measurable

After creating a Measurable, you can update its title, description, target, orientation rule, and owner at any time. Editing a Measurable's details does not affect its historical data.

  1. Click Scorecard from the left navigation.

  2. Select your team from the Team dropdown.

  3. Click the Measurable's title to open its details card.

  4. Make your changes — update the title, description, target, orientation rule, or other fields as needed.

  5. Click Save.

Note: Edits apply everywhere. If a Measurable is shared across multiple teams' Scorecards, your edits to its title, description, goal, or other settings will appear on every Scorecard where it's displayed. This includes changes made by any user on any team.

Assigning or changing the owner after creation

If you forgot to assign an owner when creating a Measurable, or if ownership needs to transfer to someone else, there are two ways to update it:

From the profile photo:

  1. Click the Measurable's title to open its details card.

  2. Click the profile photo at the top right of the card.

  3. Hover over a Seat from the dropdown.

  4. Click the user who should own this Measurable.

From the Measurable Owner dropdown:

  1. Click the Measurable's title to open its details card.

  2. Click the Measurable Owner dropdown toward the bottom of the details card.

  3. Choose the new owner.

  4. If the user sits in multiple Seats, select the relevant Seat from the Seat dropdown.

To automate calculations using data from other Measurables, you can turn any Measurable into a Smart Measurable with a formula. For step-by-step instructions, see Using the Formula Builder.

Video: how Measurables connect to the rest of Ninety

Watch the video below for where a Measurable shows up once you have created it, beyond the Scorecard it lives on.

The video covers:

  • Assigning a Seat as well as an owner. The owner dropdown can switch to an Accountability Chart view, where hovering a Seat shows who sits in it. Recording the Seat is what answers who inherits the Measurable when that person is promoted or leaves.

  • My 90. Every Measurable you own appears under My Measurables regardless of which team's Scorecard it sits on. That is where most people enter or check their numbers before the weekly meeting.

  • Your V/TO. Measurables also appear in the 3-Year Picture, the 1-Year Plan, and the 90-day section. Adding an existing Measurable there does not pull its Scorecard scores: you enter the goal for that horizon, and the number does not feed back to the Scorecard. Revenue and profit on the V/TO are plain line items and are not connected to Scorecard Measurables at all.

  • Meetings. Beyond the Level 10 Meeting, quarterly and annual sessions pull the V/TO Measurables into the review of the prior period, and the View Tools button opens the Scorecard without leaving the meeting.

  • Quarterly reviews. A 1-on-1 quarterly review pulls in the Rocks, To-Dos, and Measurables that person owns, showing performance as red or green across the interval you select.

Adding notes to a Measurable's entry

All licensed users can add notes to individual Scorecard cells. Notes provide extra context for a Measurable's progress over a specific reporting period — for example, explaining why a number was unusually high or low. Having notes attached to your data saves time in meetings by keeping documentation right where your team reviews it.

To add a note to a Measurable:

  1. Click Scorecard from the left navigation.

  2. Select your team from the Team dropdown.

  3. Select a Scorecard (Weekly, Monthly, Quarterly, or Annual).

  4. Right-click the cell for the reporting period you want to annotate. (On Mac, use Ctrl+click or a two-finger trackpad click.)

  5. Click Set custom Goal or note.

  6. Enter your note in the Notes field.

  7. Click Save.

A small indicator appears on cells that have notes attached. Hover over the cell or right-click it to view the note.

Measurable unit types

Every Measurable uses a unit type that determines how its data is displayed and calculated on the Scorecard. You select the unit type when creating a Measurable, and it cannot be changed after data has been entered.

The five unit types are:

  • Number. A whole number or decimal. Use this for counts, quantities, or any metric that doesn't require a currency symbol or percentage sign (for example, "Calls Made" or "Units Shipped").

  • Currency. A monetary value displayed with a currency symbol. Supported symbols are $, €, and £. Use this for revenue, expenses, or any financial metric.

  • Percentage. A value displayed with a percent sign. Use this for ratios, completion rates, or any metric expressed as a percentage of a whole. Avoid manually scaling values (e.g., multiplying by 100 in formulas). Instead, use the "Percentage" unit for accurate representation.

  • Yes/No. A binary value for tracking whether something was done or not done. Use this for completion-based metrics (for example, "Weekly Report Submitted" or "Team Huddle Held").

  • Time. A value expressed in hours and minutes. Use this for duration-based metrics (for example, "Average Response Time" or "Hours Billed").

Important: Unit type is permanent after data entry. Once you enter data for a Measurable, its unit type is locked. If you chose the wrong unit type (for example, Percentage instead of Currency), the only option is to create a new Measurable with the correct unit type, re-enter your data, and then remove or archive the old one. For help removing the old Measurable, see Removing and Deleting Measurables.

Orientation rules

A Measurable’s orientation rule determines when a value counts as on track. You set it in the Target section of the Measurable’s details panel, and you can change it at any time without affecting historical data.

The seven orientation rules are:

  • Greater than or equal to target. On track at or above the target. With a target of 10, both 10 and 12 are on track; 9 is not.

  • Greater than target. On track above the target. With a target of 10, 11 is on track; 10 is not.

  • Equal to target. On track only at exactly the target. With a target of 10, only 10 is on track.

  • Less than or equal to target. On track at or below the target. With a target of 10, both 10 and 8 are on track; 11 is not.

  • Less than target. On track below the target. With a target of 10, 9 is on track; 10 is not.

  • Inside min and max. On track within the Min to Max range, including both ends. With a Min of 3 and a Max of 5, the values 3, 4, and 5 are on track; 2 and 6 are not.

  • Outside min and max. On track outside the Min to Max range, excluding both ends. With a Min of 3 and a Max of 5, the values 2 and 6 are on track; 3, 4, and 5 are not.

Important: The two range rules treat their boundaries differently. Inside min and max includes Min and Max, so it behaves like “greater than or equal to Min and less than or equal to Max.” Outside min and max excludes them, so a value exactly equal to Min or Max is off track.

Setting a range with Min and Max

When you select Inside min and max or Outside min and max, the single target value is replaced by two fields, Min and Max. Enter the low end of your range in Min and the high end in Max.

Your Scorecard row displays the active rule so you can confirm it at a glance. A Measurable set to Inside min and max with a Min of 3 and a Max of 5 shows “>= 3 and <= 5” in its goal column.

Tip: Choose a range rule only when both ends of the range matter. If your target is really a floor, such as “at least three per week,” use Greater than or equal to target instead. Setting a Min of 3 and a Max of 5 with Inside min and max means a result of 6 is off track by design, because you have told Ninety that anything above 5 is outside your acceptable range.

How each period is evaluated

Each reporting period is evaluated on its own against the orientation rule. Ninety never compares a single period’s value to a cumulative or year-to-date total, and the Total and Average columns do not affect a period’s on-track status.

Because of this, enter a target that matches one period rather than the whole year. To track an annual goal of 120 on a Monthly Scorecard, set a target of 10 for each month rather than entering 120. Otherwise every month reads as off track until the final period.

Troubleshooting

Issue: I can't see the "New Measurable" button.

Solution: The New Measurable button is only visible to users with the Owner, Admin, Manager, or Coach role. If you don't see it, your current role doesn't have permission to create Measurables. Check your role by opening your profile or asking your Admin. To request a role change, contact your Admin or Owner — they can update your permissions through the Directory tool.


Issue: I can't change a Measurable's unit type (for example, from Percentage to Currency).

Solution: Unit types are locked once data has been entered. To fix this, create a new Measurable with the correct unit type, re-enter your data, and then remove or archive the old one. For help, see Removing and Deleting Measurables.


Issue: I created a Measurable, but it's on the wrong timeframe (for example, weekly instead of monthly).

Solution: Every team's Scorecard has four preset tabs — Weekly, Monthly, Quarterly, and Annual — and a Measurable belongs to whichever tab you were viewing when you created it. You cannot move a Measurable from one timeframe to another. To fix this, switch to the correct tab, create a new Measurable there, and then remove the one on the wrong timeframe. For help removing Measurables, see Removing and Deleting Measurables.


Issue: A Measurable I'm looking for doesn't appear in the "Add Existing" search.

Solution: The search looks across all Measurables in your organization, but results depend on your team's access. Try searching by the exact name of the Measurable. If you still can't find it, the Measurable may have been permanently deleted rather than just removed from a group. Check the Measurable Manager for archived items, or contact support if you believe data was lost.


Issue: I edited a Measurable, and the change appeared on another team's Scorecard.

Solution: If the same Measurable appears on multiple teams' Scorecards (added using Add Existing Measurable), it's a shared instance — edits to its title, goal, description, or other settings apply everywhere it's displayed. This is expected behavior. If you need an independent copy with its own settings and data, duplicate the Measurable instead of sharing it. For details, see How to Share and Duplicate Measurables Across Team Scorecards.


Issue: My Measurable is showing values as decimals instead of percentages.

Solution: If a Measurable is displaying as a decimal instead of a percentage, recreate it and select "Percentage" as the unit during setup. This ensures the value displays correctly with a % symbol.


Issue: My number is above my goal, but the Scorecard shows the Measurable off track.

Solution: The Measurable is most likely using the Inside min and max orientation rule, which treats the Min to Max range as an acceptable band rather than a floor. Under that rule, a value above Max is off track, exactly as a value below Min would be. Check the rule by clicking the Measurable’s title and scrolling to the Target section. If you meant “this number or higher,” change the orientation rule to Greater than or equal to target and set a single target value. For what each rule means, see the “Orientation rules” section above.

Frequently asked questions (FAQs)

Can I control how many decimal places a Measurable shows?

No, decimal places aren't user-configurable. Ninety automatically rounds any value with three or more digits after the decimal to two digits. For example, 2.555 displays as 2.56.


Can a Measurable's value be negative?

Yes, for number- and percentage-based Measurables. Negative values are fully supported.

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