Terms that appear with an asterisk (*) are configurable and may differ from your Ninety. Explore our glossary of terms.
Adding a User to Ninety
First, access the Directory* and click the Add Person button in the upper right corner.
Then, Owners*, Admins*, and Managers* have two options:
Add to Directory Only. People added to the Directory* may be assigned to Responsibilities* seats but can't be assigned content like Rocks*, To-Dos*, and Issues*. Adding people to the Directory* is free.
Add to Company. Invite a person to the account as a paid user (only paid users can be assigned content). This requires a license. For more on how to add licenses to your account, review this article.
Option 1: Add a User to the Directory Only
First and last names are required, while an email address and a profile picture are optional.
After a user is added to the Directory*, Managers* can:
Add that person's name to the Responsibilities chart*
Click their name in the Directory* to add details and/or a profile image
This user is free. This process will not email the person an invitation and the user will not be able to have Rocks, To-Dos*, Issues*, KPIs*, or conversations.
To have access to the above features, see Option 2.
Option 2: Add a User to the Company
When inviting a user to the company, the user will have a login for the account and the ability to be assigned a Role. Learn more about Roles for invited users here. This action also requires a license.
To invite a user:
Toggle to Add to Company
Enter the additional required information, including:
Inviting a User from the Directory
To invite a user already in the company's Directory*, click the Invite or Re-invite button on their row in the Directory*.
Have the team member check their email for the link to activate their account — the email will be from firstname.lastname@example.org.
Frequently Asked Questions
How do I change a user's team or Role after they have been invited?
Use the drop-down next to their name on the Directory* page.
How do I invite the user if I do not see Invite or Re-invite in the Directory?
If the Directory* does not show Invite or Re-invite, then the person is already an active user.
What does it mean if a user is Directory-only?
This is a free user and can be or has been put on a team and assigned a role by a Manager*. This user can't be assigned content.
Once they've been added or invited, add users to the Responsibilities Chart*!