In Noona HQ, roles help you control what your team can see and do. Whether you run a solo operation or manage a large team, setting the right permissions ensures smooth and secure operations.
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Default Roles in Noona
When a business account is created, Noona automatically assigns two basic roles:
🧑💼 Owner
Full access to all areas of Noona HQ
Can manage billing, staff, services, and other owners
Every business must have at least one owner, but can have multiple
To change someone’s role:
Go to Staff
Select the staff member
Click on Role
Choose the new role (e.g., Owner, Staff)
👩🔧 Staff Member
Limited access based on permissions set by the owner
Typically cannot change roles or billing settings
Their permissions can be customized under Settings → Roles (if their current role allows it)
Owner account:
Staff members:
Adding and Customizing Roles
You can create custom roles for team members who need specific access — for example:
A Receptionist who manages appointments but not finances
A Bookkeeper who sees invoices but not the calendar
How to Add a Custom Role:
Go to Settings → Roles
Click + New Role
Set the name and select the specific permissions for that role
Assign it to the appropriate staff member(s)
Tip: Custom roles make it easy to scale your team without compromising security.
Need Help?
Still unsure how to set up roles or permissions?
We’re here for you — send us a message via the blue chat bubble 💬 or email us on hello@noona.app anytime. ❤️