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Request an exchange or return of my order

Understand how our return and exchange policy works

Bruna Schaab avatar
Written by Bruna Schaab
Updated over 2 weeks ago

We want you to feel completely confident when shopping with us — that’s why we’ve made our return process simple, fast, and hassle-free.

If the product you purchased from our website doesn’t meet your expectations, you can return it free of charge within 30 days of receiving it. To be eligible, the item must be unused and in the same condition in which it was delivered.

We’ll cover the cost of the first return. Just contact us through any of our support channels to request a return.

Once we receive your item, you can choose either a full refund or an exchange for another product. It’s that easy.

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