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Cash points

How to replace your claim/return using a voucher with Norrøna

Linea Hovland avatar
Written by Linea Hovland
Updated over 2 years ago

What are cash points?
Cash points are Norrøna's own digital currency and can be used to purchase products. As a Norrøna loyalty member, you can earn points on full-price purchases, online and in-store.

How to earn cash points on purchase
How many cash points you earn, depends on your Loyalty level. There are three levels:

  • The points will be available immediately after purchase

  • They are calculated in your local currency. 1 point is equivalent to 1 unit of your currency.

  • You can earn and use cash points from/in any currency.

  • You need to use points within 3 years from receiving them.

  • Points used in a purchase will not generate new points.

  • You will not earn points if there is a discount on your order.

How to earn cash points on referrals
Invite new members through the link on your account page and they will receive additional 5% cash points on their first purchase, you will get 5% of their spent amount as cash points (when the return period is over <30 days).

Cash points and Returns
Points earned on a purchase will be deducted if the product is returned. If the points are spent, the value for the return will be reduced by the amount of Cash points used. Return products purchased with points, will receive back the Cash points. Products bought with cash points and money will be refunded the same way.



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