It is quite common that front zippers splits after a few years of use, but you can easily fix this yourself. Spare parts for zipper repair is available online here.
If we are out of stock of the color you need, please contact us and we will have a look at our HQ repair center.
Instructions:
At the top of the zipper, there is a small piece of plastic that prevents the slider from sliding off. Remove it carefully with a nipper tool/plier and the broken zipper slider should slide right off. Put on the new slider at the bottom of the zipper. Squeeze the small metal stopper with a plier tool to replace the little plastic piece you took off. The zipper should be as good as new again.
In this video, our amazing repair crew shows you how to replace a zipper slider.
If you meet any challenges along the way, feel free to contact us here or send an email to service@norrona.no
Good luck!