Skip to main content

Receiving Scanbacks

A step-by-step process for an escrow officer to receive and manage scanbacks from a notary.

πŸŽ₯ Prefer to watch? Jump in with the quick 2-minute video tutorial.

Notary Everyday simplifies how escrow officers receive and review scanbacks from notaries. Follow these steps to quickly access the documents you need, exactly when you need them.


Step 1: Email Notification

When a notary uploads scanbacks, you'll immediately receive an email notification:

  • Sender β€” Typically from signings@notaryeveryday.com, or directly from your signing service.

  • Subject line β€” Clearly labeled as either:

    • "Scanbacks Uploaded for Order – [File Number] – [Signer's Name]", or

    • "Scanback Documents Completed for Order – [File Number] – [Signer's Name]"

  • Contents β€” Confirms that scanbacks are uploaded and ready for your review, with a clearly visible green Click Here to View Order button for instant access.


Step 2: Accessing and Downloading Scanbacks

Clicking the email's Click Here to View Order button takes you directly to the Scanbacks & Documents page in Notary Everyday:

  • View all scanbacks β€” Uploaded scanbacks are listed at the bottom of the page under the Scanbacks section.

  • Download instantly β€” Download the files directly for your review and records.

Note: Some signing services use the Scanback Approval feature. In that case, the signing service must approve the scanbacks before they become accessible to you. As an escrow officer, you can override this approval if you need immediate access β€” so crucial documents are never held up by unnecessary delays.


Step 3: Checking Scanback Status from Your Dashboard

For an even faster way to manage scanbacks, check their status right from your Notary Everyday dashboard using the status indicators:

  • Green scan icon (βœ“) β€” Scanbacks and IDs are complete and ready for review.

  • Red scan icon (βœ—) β€” Scanbacks have not yet been marked as complete.

Click the icon to go straight to that order's Scanbacks & Documents page.


Need Additional Help?

If you have questions or need immediate assistance, our support team is here to help:

Thanks for choosing Notary Everyday β€” your partner in making the escrow process easier, faster, and more reliable.

Did this answer your question?