Your Notified team is here to help you with your IR & PR needs.
Need Product Help? 
Click the links below to access support contact details:
Investor Relations Support
Public Relations Support
Additional Support
IR Websites & Whistleblower Support
Our IR Webhosting Support team is here to support your IR Website and Whistleblower needs.
How can we help you with your IR Website?
Upload Press Releases to your IR Website
Upload Assets (PDF & PPTs) to your IR Website
Update People (BOD) showcased on your IR Website
Add Events & Presentations to your IR Website
How can we help you with Whistleblower?
User management requests (new users & password resets)
Transcription requests
Toll-Free number provisioning
IR Websites & Whistleblower Support Contact Information
Email:
Phones:
US Toll-Free: +1 855-433-6388
US Toll/International: +1 516-269-8738
UK: +44 80-0279-7067
China Toll-Free: +86 400-820-6863
IR Websites & Whistleblower Weekend Requests:
The Client Support inbox is monitored from Sunday at 9:00 pm ET until Friday at 8:00 pm ET. If you have an urgent request outside these hours, please call one of the above numbers to connect with on-call resources
IR Events (Webcasting & Conference Calls) Support
Our IR Events Support team is here to support your Webcasting and Conference Call needs.
How can we help you with your Webcast & Conference Calls?
New Event Set-Up
Post Event Materials to your Webcast
Reschedule Events
Conduct Test Calls
Support Pre-Record Sessions
IR Events Support Contact Information
Email:
Phones:
US Toll-Free: +1 855-433-6388 (ext. 2)
US Toll/International: +1 516-269-8738
UK: +44 80-0279-7067
China Toll-Free: +86 400-820-6863
IR Events Weekend Requests:
The Webcasting Support inbox is monitored from Sunday at 9:00 pm ET until Friday at 8:00 pm ET. If you have an urgent request outside these hours, please call one of the above numbers to connect with on-call resources
PR Platform Support
Our Client Support team is here to support your PR Platform needs.
How can we help you with the PR Platform?
Account maintenance
User maintenance
Media Monitoring & Profile support
Associating accounts
Troubleshooting
PR Platform Support Contact Information
Email:
Phones:
US Toll-Free: +1 855-433-6388
US Toll/International: +1 516-269-8738
UK: +44 80-0279-7067
China Toll-Free: +86 400-820-6863
Chat:
Select the Message icon (lower right corner) to chat with the Client Support team.
Client Support Weekend Requests:
The Client Support inbox is monitored from Sunday at 8:00 pm ET until Friday at 8:00 pm ET. If you have an urgent request outside these hours, please contact our Editorial team with numbers listed below.
Important!
Please contact the PR Editorial team for assistance with press releases or any other in-house submissions.
Editorial Support - AMERS & APAC
Our PR Editorial team is here to support your Press Release needs.
How can we help you with your Press Release in AMERS & APAC?
Assist with press releases or any other in-house submissions
Americas & Asia Pacific Editorial Support Contact Information
Email:
Editorial Support - EMEA
Our PR Editorial team is here to support your Press Release needs.
How can we help you with your Press Release in EMEA?
Assist with press releases or any other in-house submissions
EMEA Editorial Support Contact Information
European Onsite Hours - From 21:00 CET Sunday to 21:00 CET Friday. Outside these hours, we provide on-call support service.
Email:
Scandinavia
For questions about the Notified PR platform, including newsrooms and media monitoring, please email clientsupport@notified.com or call us at +46 40 685 74 00.
If you have questions about the Distribute module or GlobeNewswire, please email support.europe@globenewswire.com or your national phone number in the list above.
Regulatory Filings - ERN
Our PR Editorial team is here to support your ERN (EMEA Regulatory) needs.
How can we help you with your ERN Fillings?
Processing & filing ERN documents
ERN Filings Support Contact Information
Email:
Phones:
UK: +44 20-3364-5427
Germany: +49 699-7533-2004
Regulatory Filings - EDGAR
Our PR Editorial team is here to support your EDGAR Fillings needs.
How can we help you with your EDGAR Fillings?
Processing & filing EDGAR documents
EDGAR Filings Support Contact Information
Email:
Phones:
+1 800-307-6627 ext 4
Regulatory Filings - SEDAR
Our PR Editorial team is here to support your SEDAR Fillings needs.
How can we help you with your SEDAR Fillings?
Processing & filing SEDAR documents
SEDAR standalone platform walkthroughs
Annual SEDAR fee processing
SEDAR Filings Support Contact Information
Email:
Phones:
+1 800-307-6627 ext 3
Account Executive/ Account Manager & Client Experience Manager
Our Account team is here to support your product, contract & quote needs.
How can we help you with your Account?
New quotes, products & services
Offer guidance to improve targeting & reporting
Account Team Contact Information
Please email your Account Executive/ Manager or Client Experience Manager directly for account assistance. If you are unsure of your account team, please reach out to Client Support.
Billing Support
Our Billing Support team is here to support your invoices & payment needs.
How can we help you regarding billing?
Setting up your payment portal
Billing & invoicing inquiries
Creating usage reports
Billing Support Contact Information
Email:
Phones:
+1 833-559-2635 ext 1
Billing Support Working Hours:
The Billing Support team is available from 9:00 am ET to 5:00 pm ET, Monday to Friday.
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