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Account Security & Authorization
Account Security & Authorization

Mechanisms in place which detect unauthorized use of player accounts.

Updated over a week ago

At Novig, your security is our top priority. In the fast-paced world of online sports betting, it's essential to ensure that your account remains protected from unauthorized access. As part of our commitment to safeguarding your information, we have implemented robust mechanisms to detect and prevent any unauthorized use of your account.

Risks of Unauthorized Account Access

Unauthorized access is a real threat in the digital world. It can lead to financial loss, compromise of personal data, and unauthorized transactions. We understand these risks and have developed comprehensive strategies to combat them.

  1. Transaction Monitoring: At Novig, we constantly monitor your account transactions. Any activity that appears out of the ordinary, such as unexpected deposits or withdrawals, triggers our alert systems.

  2. Credit Card Statement Reviews: We encourage you to regularly review your credit card statements. Compare these with the deposits you've made in your Novig account to ensure there are no discrepancies or unrecognized charges.

  3. Two-Factor Authentication (2FA): We offer 2FA to add an extra layer of security. This means that even if someone gets hold of your password, they would still need a second form of verification to access your account.

  4. Account History Audits: We advise you to regularly check your account history on Novig. This includes reviewing past betting activities, deposits, and withdrawals.

  5. Secure Password Practices: We can't stress enough the importance of using strong, unique passwords and changing them regularly. Your account's security is also dependent on how well you protect your login credentials.

Actions to Take If You Suspect Unauthorized Access

  • Contact Us Immediately: If you notice any suspicious activity, our customer service team is ready to assist you round the clock.

  • Change Your Passwords: It’s a good practice to change your account password immediately and also update passwords for other accounts where you may have used the same credentials.

  • Review and Report: Scrutinize all recent transactions and report any unauthorized ones to your bank or credit card company.

  • Document Everything: Keep records of all suspicious activities and your communications with us and your financial institutions.

Preventive Measures We Advocate

  • Stay Updated: Keep your devices secured with the latest antivirus and anti-malware software.

  • Beware of Phishing: Be cautious about unsolicited requests for your account information.

  • Use Secure Networks: Always access your Novig account from a secure, private network.

Conclusion

At Novig, we believe that your peace of mind is as important as the excitement of betting. By monitoring your account and transactions, enabling security features, and practicing good digital security habits, you play a crucial role in safeguarding your online betting experience. Remember, we are always here to support and assist you. Your security is our victory. Stay safe, and enjoy betting with Novig!

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