Making sure our community is safe is one of our top priorities as a digital banking app. Everyone who wishes to use our app needs to go through the verification process in order to open a Novus account.

As a financial services firm, we need to verify your identity to help us meet financial regulations that require us to prevent money laundering, fraud and other illegal activities ⛔. Verifying your identity also helps us to protect your money and that of our community members.

To learn more about your Novus account, click here.

✨ Tip: For ID verification to be approved quickly, ensure the image of your ID is clear and all the information is legible - find more about verification issues here.