Thank you for being part of the Novus Community! ❤️
Before closing your account, please make sure you have transferred any remaining funds out of your Novus account. Here's an article on how.
You can close your account within the app by going to:
- The Novus home page
- Tap your profile picture or initials in the top left-hand corner
- Scroll down to "Close Account" and follow the steps
Please note that an account closure is permanent and by law, we must store your data for 6 years.
Please get in touch with us at email@example.com in case there's anything we can help you with before you leave and if you are experiencing any troubles with that, let us know and we'd be happy to help. 🌟
Thank you for your support 🙏
To learn more about how long we keep your personal data, check this.
📝 Note: By law, we are required to keep your data for 6 years to comply with regulatory requirements, such as anti-money laundering laws.