Channels (PTT) is a NowForce add-on feature that allows users to communicate via voice chat (Push-to-Talk radio style) with other groups in the organization.
The system provisions a PTT channel for each group in the organization allowing group members to voice chat (and text) with each other on that channel. Users (dispatchers and mobile users can also create their own group channels and start chatting with other users.
The feature is relevant only for Responder/Supervisor and Dispatcher profiles.
The PTT feature is an add-on feature, please contact us if you want to add it to your organization.
Click on the 'Settings' (gear) icon in the upper left corner of the main dispatcher screen:
Chose 'Permission' option under the 'Users' section:
and chose the profile you wish to add the PTT permission and click on 'Edit':
If you want to add the permission to a Responder user, you will find it under 'Other app modules' section:
If you want to add the permission to a Dispatcher user, you will find it under 'Dispatcher' section:
Note: If you added the PTT permission, but your users don't see it, your organization probably doesn't have this feature. Please contact us to add it.
To learn how to use Channels (PTT) feature for Dispatcher click here
To learn how to use Channels (PTT) feature at the App click here