System administrators can now associate more than one form template with each incident type, and decide which groups of users can view and edit each form:
This will allow Dispatchers and Responders to pick from the incident form drop-down list the most relevant form template and/or duplicate an existing form if needed.
- Multiple Responders in the same incident can fill separate forms one for each.
- Multiple “customers” in the same incident (i.e. separate forms for each person involved in the same accident).
View, Edit and Duplicate Form Template:
When administrator creates a new incident type, he defines for each form template which groups are allowed to access this form template, i.e will be able to view, duplicate (if has the designated permission) and edit.
Based on this, each user will have an access only to the form templates which the groups he is a member of are allowed to view, edit and duplicate.
Name of the Form Template:
Each new form is tagged with the name of the form template, and where predefined by the Administrator - the form template’s name can be automatically defined by the text entered into the form title field. In this case, when a user creates a new form template - in the first stage, the form’s title is based on the form’s template name and once the form’s title field is populated, the form inherits its title from the text entered to this field.
For example: this incident has 2 form templates, one named as 'Injury Details' and the filed 'Name' in this form template defined as part of its name and the second form template named as 'Patrol 1', and no filed was defined as part of its name:
After a user will fill in the field 'Name' in the 'Injury Details' form template, the form title will be changed to the value of this field, in our example - David Lo:
Creator of the Form Template:
Each form template has a creator, his name will be written under the form template name.
The creator of the from template is the user who opened the Incident (and basically created all the original from templates), or the user who duplicated a form template:
Each form template can be defined (by the administrator) with mandatory fields.
A red star icon will be displayed next to the form's name, and forms with mandatory fields. The icon will be displayed in the form's drop-dwon list when adding a form to an incident type:
and also in the form's drop-down list in an incident:
The dispatcher will be able to close an incident, only if all the mandatory fields of all the form templates were filled.
A responder user will be able to report 'Done' in an incident only if all mandatory fields in the original form templates of the incident, and all mandatory fields in the form templates he created (i.e duplicated) were filled.
To learn how to use Multi Forms in the Dispatcher, click here.
To learn how to use Multi Forms in the mobile app, click here.
To learn how to add the Multi Forms permissions, click here.
For more information on How to Manage incident Types and Attache Form Template to an Incident, click here.