Two Factor Authentication provides an extra layer of security that enables you to verify the identity of a user when they log in to the Dispatcher or the mobile app. These permissions are not configured by default, and must be added, as required, to the respective user profiles. To add this permission follow the instructions here.

After the app user enters his login credentials, a text and/or email message with the verification code (six digits number) is sent to the user. 

Text message example:

Dispatcher user enters the verification code in the window pop up and clicks Next.

After entering the code, the Dispatcher main page will open.

App user enters the verification code from the text and clicks SEND.

After entering his code the app will open.

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