The user permission profiles (Profiles) determine the authorization and access of each class of user within Nowforce. Each user is assigned to a profile that allows the user to see and have use of different functions of the Dispatcher or the Mobile Application. A Profile is associated with a specific license(s) which can be either mobile or desktop, and related selected permissions and add-ons.

Note: The license selected for the profile determines the available set of profile's permissions.

There is no system limit on the number of profiles you can add.

Caution: When defining new profiles consider how users are managed in the system.

Accessing Profiles Settings

To access the Profiles settings page

1. Click Settings (gear) in the upper left corner of the Dispatcher screen.

2. Click Profiles tab, the Profiles settings page opens.

Note: Clicking Save will save all your changes and closes the Add Profile window, returning you to the Profile Settings table. To continue edditing a profile, stand on the profile and select Edit and the Edit Profile page opens.

Allocating Licenses to Profiles

Permission profiles determine the access that each user has to specific functions in the Dispatcher and on their mobile devices. You assign each user to a permissions profile and they are allocated to the available licenses that have been allocated to that profile. There are three default permission profiles: Administrator, Dispatcher and Responder. This section explains how to allocate licenses to an existing profile and how to create and allocate licenses to a new profile.

To allocate a license to an existing profile

  1. Click Settings (gear) in the upper left corner of the Dispatcher screen.

2. Click Profiles tab, the Profiles settings page opens.

3. In the Profiles settings table, hover over the Profile name you need to edit. Select Edit. The Edit Profile page opens.

4. Select the either Mobile of Desktop tab to select the required license.

5. Select the License required.

6. Select Add-Ons tab and select relevant licenses.

7. Select Permissions.

8. Click Available Only to display on Available Permissions.

9. Select Permissions tab and select all relevant permissions for the profile.

Note: Only the permissions available to the user with the selected licenses are available for selection.

10. Click Save.

Note: Changes to a profile takes effect on close of the profile settings page and are applied to the user the next time he/she logs in.

Each of these can be modified according to the specific requirements of the organization, and you can also add new profiles and add licenses to the new profile.

To create a new profile

1. Click Settings (gear) in the upper left corner of the Dispatcher screen.

2. Click Profiles tab, the Profiles Settings page opens.

3. Click the + to add a profile.

4. Provide a name in Profile Name text box.

A pop up warning indicates that changes occur only after pressing SAVE appears.

Note: Clicking SAVE saves all your changes and closes the Add Profile window, returning you to the Profile Settings table. To complete the set up of your new profile select your recently added profile and click Edit to open and continue the steps below.

Caution: Selecting DISCARD CHANGES removes all changes and you must start over.

5. Add a Description in the text box.

Tip: Ensure your description explains the new profile's function in your organization.

6. Select the either Mobile of Desktop tab to select the required license.

7. Select the checkbox of the License required.

8. Select Add-Ons tab and select relevant checkboxes of add-on licenses.

9. Select Permissions.

10. Click Available Only to display on Available Permissions.

11. Select Permissions tab and select all relevant permissions for the profile.

Note: Only the permissions available to the user with the selected licenses are available for selection.

12. Click SAVE.

Note: Changes to a profile takes effect on close of the profile settings page and are applied to the user the next time he/she logs in.

Did this answer your question?