Integrated Business Intelligence
Dashboard, our fully integrated BI tool is now available as an add-on in Verint NowForce Dispatcher.
Note: This add-on feature requires a dedicated BI license per named user.
You can easily access the Dashboard from the NowForce Dispatcher main task bar.
Note: if you do not see this Dashboard button, it is either because you do not have the BI license added to your profile or because the dashboard has not been configured for your organization (in this case, please contact support).
There are a set of default dashboards preconfigured to your organization. These dashboards cover multiple domains of your operations on NowForce system: Users, Incidents, Geofences etc. Each dashboard can be filtered and modified based on time filters.
Additional bespoke Dashboards for your organization can be ordered from the NowForce Professional Services team. Contact NowForce Support for more information.