We are excited to share the highlights of the new NowForce desktop and mobile version 5.6.3, to be released to our SaaS customers on January 6th, 2021.

Version 5.6.3 includes many new capabilities to the Policies framework (workplace health & safety management) :

  • New Policies user interface
  • Improved User Updates, supported by new health forms in Forms Editor
  • New facility access QR Scan functionality in Policies
  • New circular-shaped geofences (center + radius) monitored by the mobile app
  • New Capacity alerts for Geofences and Policies
  • New Workforce & Policies Dashboard
  • New flexible mobile location tracking functionality supporting different levels of user privacy

Several additional new user management features including:

  • Operator-added User Updates,
  • User Log search tool
  • Scheduled Messaging
  • Switch Policy based on Smart Messaging response
  • Status of mobile granted permissions in Users Panel.

New Mobile App related features including:

  • Configurable shortcut buttons for mobile home screen
  • Enhanced permissions settings

Improvements in Policies Settings UI

  • New improved user interface in Policy settings making it easier to create and edit policies.
  • Additional flexibility has been embedded in the settings, offering new ways to customize your organization's policies.

For a comprehensive tutorial on the Policies framework see - NowForce Policies Guide.

Improvements in Policy User Interface in the Mobile App

The policy user interface in the mobile app now has an easy-to-view screen that summarizes the policy's access guidelines, restrictions and privileges. QR codes have been added to enable touchless entry, and are unique to each user and date.

Applying Policy changes to Users

You can now apply a policy change to single or multiple users.

Changing for a Single User

In the User window select Organization > Policies and the required policy. Once the change is saved, the user receives the update to their mobile app.

Changing Policy for Multiple Users

In the Users Panel, select the new Bulk Users option and apply the same policy change to multiple users quickly and easily.

New Policy Transition Triggers User Updates

A User Update (UU) is a versatile tool that triggers user-related processes depending on the user interaction. Users send User Updates via their mobile app. User Updates can include a simple two-word title, a text update or a responsive form. The update can be set to include the user's location and an update alert. For more information, see User Updates.

New Flexible Mobile Location Tracking

New settings page for mobile location tracking allows you to apply different levels of location monitoring to safeguard your users' privacy. For instance, you can define the default location tracking for users in the entire organization while setting exceptions for users in specific Profiles (static) or Policies (dynamic). The exceptions can set either different tracking settings or turn location tracking off altogether. For more information, see Configuring Mobile Location Tracking Settings.

New Geofence Radius and Capacity Functionality

You can now create a circular shaped geofence using the new circle (radius) option.

The new circular geofence can be used in the Policies framework as a trigger for switching Policies when entering or exiting the geofence. These geofences are monitored remotely on the mobile device, thus avoiding the need to constantly monitor user's locations on the server.

For more information, see Geofences and Applying Geofences in Policies.

New Facility Access QR Functionality

You can define what happens when a Supervisor (or Advanced Responder) scans a Reporter's QR code. For example, a guard can scan the QR codes of employees entering the building thus trigger a Policy change for those employees (depending on the rules set for each Policy).

The QR scan also provides the ability for the Supervisor to view the user's details and update the user's log.

New Policy Dashboard and Capacity

A new Workforce Policy Dashboard, accessed from the main tool bar provides a comprehensive situational awareness of the distribution of the entire workforce over areas/geofences and policies.

In addition to the number of users/employees in set policies and geofences, the dashboard also displays the portion (in percentage) of the figure out of the entire workforce. Also, the Dashboard displays an alert when the pre-set geofence or policy capacity limits are breached.

Determine Policy Capacities in the Policy settings.

You can set geofence capacities within the Alerts tab of the geofence window.

New User Management Tools

Operator-added User Updates

The Dispatch operator can Add User Update directly into the user's log.

Searching the User Log for User Updates

In the Users panel, you can search for User Updates sent OR not sent throughout the organization within a defined timeframe. Historical User Updates can be searched for investigation, see Searching Users.

Scheduled Smart Messaging

You can schedule smart messages to be sent in any of the following timing patterns:

  1. Now
  2. One time delayed
  3. Recurring
  4. Random .

Switch Policies with Messaging

You can now set policy transition triggers based on user's received polled message responses.

New Mobile App Functionality

Adaptive Shortcut Buttons

A new tab under the Profiles settings allows the Admin to define for each User Profile which shortcut buttons appear in the mobile app home page.

New Permissions for turning off "Always On" popup

Previously when logging into the mobile app, iOS users were compelled to activate location services in “always on” mode or repeatedly see a popup reminder each time they opened their app. Now, selecting the new Always permission and Enable Location Services removes that popup screen's reappearance.

New User Panel Communication Status

Updates to the Communication Status in the User Panel include:

  • A new Permission column, indicating which permissions were granted by the end-user to the app, and
  • Bluetooth status row, indicating the user's mobile Bluetooth status.

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