The Status bar is located at the bottom of the Incident screen and shows the current status of the incident. As the incident progresses you are expected to update your status so the dispatch operator who is monitoring the incident can follow your progress.
Note: The Arrive by time that appears on the right of the Status bar, is only shown if the incident has a Service level Agreement (SLA). It shows the time by which you are expected to reach the incident, and is displayed in the following colors:
- Green: If you are expected to arrive within the required time.
- Red: If you are not expected to arrive within the required time.
When you send an On-Scene status, the Arrive by time changes to the expected Completion time. If the Completion time has elapsed, the time is shown in red to indicate that you need to finish the incident as soon as possible.
Updating Your Current Status
Your current status appears in the middle of the Status bar, as shown above. You update your status as the incident progresses by tapping:
- Your current status to automatically change it to the next status levelor
- The Up arrow to the right of the current status and selecting the next status from the displayed list, as shown in the following example:
Note: The above lists shows the predefined statuses for the Assault incident shown in the screenshot above. This list varies according to the type of incident and statuses defined by your system administrator.
The following list describes the different statuses.
- Can't go: Notifies the dispatch operator and other responders to the incident that you are unable to respond to the incident. This status enables the dispatch operator to replace you with the next most appropriate responder.
- Abort: Notifies the dispatch operator and other responders to the incident that you are no longer able to respond to the incident.
- Acknowledge: (Only appears in incidents that are considered multi-task incidents.) This status verifies that you have received the incident and are responding to it.
- En-route: Notifies the dispatch operator and other responders to the incident that you are responding to the incident and are en-route to the incident's location
- On-Scene: Notifies the dispatch operator and other responders to the incident that you have arrived at the incident.
- Done: Notifies the dispatch operator and other responders to the incident that you have completed your assignments and are no longer active in the incident.