You can view the historical status of a specific user in and incident in the Dispatch tab in the Incident panel.
To view user status history:
- In Dispatcher, open the Incidents panel.
- Locate the incident whose historical user statuses you want to view, right-click on the incident icon, and select Edit Incident.
- Click the Dispatch tab to view the users dispatched to the incident.
- Locate the user whose historical status you want to view, and click the Status icon in the Status column.
The User Status pop-up opens.
5. Click History, to view the user's status history.
