You can add, edit or disable assets in the Assets panel. For an overview of the Assets panel, click here.

Adding Assets

When you add an asset to the system, you must enter details into the following mandatory fields:

  • Asset Category
  • Asset Type
  • Asset Name

Asset Category

Assets are divided into the following categories:

  • People: Persons of interest to the organization (for example, managers and stakeholders, customers, 3rd party decision makers, consultants), members of white lists (for example, people who have access to facilities), members of blacklists (for example, suspects, people who should not be granted access) and so on.
  • Objects: Tangible physical assets that have an impact on the organization's operations. For example, cameras, sensors, fire hydrants, hospitals, offices, online document, links to video files, and so on.

Asset Type

Administrators define specific asset types according to the asset category. For example, for the Objects asset category, you can have assets types such as cameras, exit doors, fire hydrants, and so on. For the People asset category, you can have asset types such as contacts, black or white lists, and so on.
You can only select one asset type per asset category. The asset type also includes an asset icon, the asset layer on the map and the asset form.
For more information about Asset Types, click here.

Asset Name

You must enter a name for each asset you add.

The following is an example of the Assets panel.

To add an asset:

  1.  From Assets panel toolbar, click click on the Add Asset icon.

The New Asset window opens:

2. Complete the details in each tab, as required. Mandatory fields are marked with an asterisk and must be completed before you can progress.

Basic Details Tab

The Basic Details tab enables you to define the assets's main category (People or Objects), its Asset Type (this defines the asset's icon and its form), its Name (first name and last name for people, full name for objects), its Alias (or operational code), and any further details in the comments section. Only the asset category, type and name are mandatory.

To define the basic details:

  1. Select the required Asset Category (People or Object).
  2. If you selected Object, continue with step 3.
  3. If you selected People do the following:
  • From the Asset Type dropdown list, select the required asset type (Contact is selected by default).
  • In the Asset Details area, enter the First Name, Last Name and Alias of the person.
  • In the Communications area, enter the person's Phone and Email details.

 To enable the system to contact a user via text message (SMS), click the 

icon so that the red bell appears.

To enable the system to contact a user via email, click the 

icon so that the red bell appears.

3. If you selected Objects as the asset category New Asset window opens.

  • From the Asset Type dropdown list, select the required asset type.
  • In the Asset Details area, enter the Asset Name and the Alias of the object.
  • In the Communications area, enter the object's URL, VOD and Live links.

You can use one of the default asset types or create a new Asset Type

Note: A default Asset Type is not editable, and does not have a form associated with it.

For more information about creating and editing Asset Type, click here.

4. Click Next.

Relationships Tab

The Relationships tab enables you to define asset relationships within your organization. Each asset can have more than one relationship. For example, a person can be associated with a specific Point of Interest (POI), a Geofence, an incident and more. As it is not possible to list all POIs on one screen, you smut select the first letter of the name of a POI and then select the required POI.
To define asset relationships:

  1. To associate the asset with a POI:
  •  In the index list, select the first letter of the required POI.
  • From the displayed POIs, select the required POI.

2. To associate the asset with an incident type, click the Incident Type tab and select the relevant incident types.

3. To associate the asset with a geofence, click the Geofence tab and select the relevant geofences.

4. To associate the asset with group SOS contacts, click the Group SOS Contact tab, and select the groups you want to associate the asset with for SOS purposes.

5. To associate the asset with a specific contact, click the User Contacts tab and enter user details in the Search box.
6. Select the required contact.

7. Click Next.
 

Location Tab

  1. Define the location of an asset either with a specific address ('Fixed Location' option) or link the asset to the location of a POI ('POI' option):

2. Click Next.

Log Tab

The Log tab shows the assets incident history.

Click Next.

Form Tab

The Form tab displays the form template that was defined for the asset type you selected. You can complete the form with the specific information and details relevant to the asset you have created. The form is accessible and can be edited by any user with the correct permissions (Dispatcher and/or mobile app user).

Click Finish.

Note: You should not confuse Assets with Points of Interest (POIs). It is important to note that POIs are merely a way to mark a location on the map (POIs represent a single geographical point as opposed to geofences that represent an area). If you want to define a location and associate it with another entity in the system (such as a user, incident, asset…), then you should use the POI feature. However, if your organization has an actual asset (person or object of value) in that location, we recommend that you create an asset as this enables you to perform many operational actions with assets that are not available for POIs. Notwithstanding, you can define a location of an asset either with a specific address or link an asset (or multiple assets) to a location of a POI.]

Asset Search

You can search for assets based on the asset name, type or data by clicking the Search icon in the Assets panel toolbar.

To search for an asset:

  1. In the Assets panel toolbar, click the Search icon.

2. Enter your search criteria in one of the following fields:

  • Asset Name: Enter the asset name.
  • Asset Type: From the Asset Type dropdown list, select the asset types or a new type.
  • Asset Data: - you can search assets based on information and value entered in the Asset form

3. Click Search.
The search results appear.

4. Click the asset's icon to view its details.

Note: Asset Data search only shows results for information and values entered in the the Asset Form fields that were defined as Searchable for Asset Lookup when the form was created.
For more information about creating asset forms and defining field as Searchable for Asset Lookup, click here.

Assets Map Layer

You can view assets on the map based on their asset type. Each asset type has a separate map layer enabling the Dispatcher to show all organization's assets or choose to display specific asset types:

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