Organization Configurations

The Configuration tab shows a list of settings for the dispatcher and mobile applications. Configurations are different to permissions in that they change settings for the entire organization and not just for specific user profiles, as is the case with permissions (see Permissions on page 9). The Configuration table is divided into categories, based on configurations relevant to different sections of the dispatcher and the mobile application. Some examples of settings that can be configured here are default map layers, default tab for dispatch and settings used to determine whether an incident is a duplicate incident or not.

Important: Be careful when changing configuration settings as the changes will affect all users who log into the dispatcher.

Changing Organization Configurations is done from the Setup Menu, in the Organization option.

To get to the Organization tab:

You will reach the Organization tab, and you will see the Groups option on screen. Click on the Config tab at the top of the screen to get to the Config screen.

The Organization Configurations

Changing Configuration Settings

To change configuration settings:

  1. In the Configuration table, go to the configuration you want to change and click Edit. The Config column becomes editable.
  2. Change the setting and click Save to save changes, or Cancel to discard changes.

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