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Dispatcher
Dispatcher
Everything you need to know about how to use the Dispatcher
T
60 articles in this collection
Written by
Tamar Blitz
and
Talia Feigenbaum
Editing and Adding Forms in an Incident
T
Written by
Talia Feigenbaum
Updated over a week ago
Utilizing Assets in an Incident
Written by
Tamar Blitz
Updated over a week ago
Overview of the Incidents Panel
Written by
Tamar Blitz
Updated over a week ago
Logging In and Out of Dispatcher
Written by
Tamar Blitz
Updated over a week ago
Sending Group Messages
Written by
Tamar Blitz
Updated over a week ago
Dispatcher overview
Accessing an Incident Channel in Dispatcher
Written by
Tamar Blitz
Updated over a week ago
Changing Your Password
Written by
Tamar Blitz
Updated over a week ago
Managing Alert Types in Dispatcher
Written by
Tamar Blitz
Updated over a week ago
Changing the Language in Dispatcher
Written by
Tamar Blitz
Updated over a week ago
What is the Server Connection Status Indicator
Written by
Tamar Blitz
Updated over a week ago
Overview of the Dispatcher Panel
Written by
Tamar Blitz
Updated over a week ago
Managing Incidents and Dispatching Responders
Viewing and Editing Alerts in Dispatcher
Written by
Tamar Blitz
Updated over a week ago
Creating a New Incident
Written by
Tamar Blitz
Updated over a week ago
Alternative Ways to Create New Incidents
Written by
Tamar Blitz
Updated over a week ago
Canceling an Incident
Written by
Tamar Blitz
Updated over a week ago
Multi Forms in the Dispatcher
Written by
Tamar Blitz
Updated over a week ago
Understanding Two-Step Dispatch
Enables supervisors to dispatch resources based on predefined triggers/preconditions
Written by
Tamar Blitz
Updated over a week ago
Auto Dispatching Rules
How to auto dispatch responders and how to add additional resources to an incident
Written by
Tamar Blitz
Updated over a week ago
Pausing and Restarting the Auto-Dispatch Engine During an Incident
Written by
Tamar Blitz
Updated over a week ago
Sharing Incidents
Written by
Tamar Blitz
Updated over a week ago
Viewing User Status History
Written by
Tamar Blitz
Updated over a week ago
Changing the Responder Status Manually
Written by
Tamar Blitz
Updated over a week ago
Modifying the Priority Level of an Incident
Written by
Tamar Blitz
Updated over a week ago
SLA module
Written by
Tamar Blitz
Updated over a week ago
Editing an Incident's SLA Time
Written by
Tamar Blitz
Updated over a week ago
Viewing and Editing a User's Response Time in a Incident
Written by
Tamar Blitz
Updated over a week ago
Understanding the Incident Progress Bar
Written by
Tamar Blitz
Updated over a week ago
User Status Icons Used in the Incident Panel
What do the user status icon in the Incidents panel mean?
Written by
Tamar Blitz
Updated over a week ago
Incident - Assets Tab
Written by
Tamar Blitz
Updated over a week ago
Understanding the Incident Log Tab
Written by
Tamar Blitz
Updated over a week ago
Filtering an Incident Log
Written by
Tamar Blitz
Updated over a week ago
Saving Video from an Incident
Written by
Tamar Blitz
Updated over a week ago
Incident Duplications in Dispatcher
Written by
Tamar Blitz
Updated over a week ago
Searching and Viewing Closed or Cancelled Incidents in the Incidents Journal
Written by
Tamar Blitz
Updated over a week ago
Users
Overview of the Users Panel
Written by
Tamar Blitz
Updated over a week ago
Adding and Managing Users
Written by
Tamar Blitz
Updated over a week ago
Searching for Users
Written by
Tamar Blitz
Updated over a week ago
How to activate/enable a user
Written by
Tamar Blitz
Updated over a week ago
Disabling and Reactivating Users
Written by
Tamar Blitz
Updated over a week ago
Viewing the User License Types
Written by
Tamar Blitz
Updated over a week ago
Assigning Dispatch Operators to Control Centers
Written by
Tamar Blitz
Updated over a week ago
Accessing a User's Incidents From the User Panel
Written by
Tamar Blitz
Updated over a week ago
Understanding User Scoring
Written by
Tamar Blitz
Updated over a week ago
Map Panel and GIS
How to use the Map Panel
Written by
Tamar Blitz
Updated over a week ago
Getting Directions on the Map
How to get travel directions on the map
Written by
Tamar Blitz
Updated over a week ago
Viewing and Editing Alerts in Dispatcher
Written by
Tamar Blitz
Updated over a week ago
Calculating Distance on the Map
How to calculate the distance between two points on the map. Get directions on how to get from one point to the other.
Written by
Tamar Blitz
Updated over a week ago
Resources Monitor
What is the Resources Monitor? How to use the interactive Resources Monitor?
Written by
Tamar Blitz
Updated over a week ago
Resources Panel
What is the Resources Panel and how to use it?
Written by
Tamar Blitz
Updated over a week ago
Messaging
Overview of the Messages Panel
Written by
Tamar Blitz
Updated over a week ago
Sending Messages from Dispatcher
Send messages or questions to users
Written by
Tamar Blitz
Updated over a week ago
Assets
Assets Overview
All you want to know about Assets
Written by
Tamar Blitz
Updated over a week ago
Adding and Editing Assets
Written by
Tamar Blitz
Updated over a week ago
Actions a Dispatcher can Take with an Asset
Written by
Tamar Blitz
Updated over a week ago
Channels (PTT)
Overview of the Channels (PTT) Feature
Written by
Tamar Blitz
Updated over a week ago
Using the PTT Channels in Dispatcher
What is the Channels feature and how do you use it?
Written by
Tamar Blitz
Updated over a week ago
Creating New PTT Chats in Dispatcher
How to create new chat channels in Dispatcher
Written by
Tamar Blitz
Updated over a week ago
Incident PTT Channels for Dispatchers
Written by
Tamar Blitz
Updated over a week ago
Units
Units Module
Written by
Tamar Blitz
Updated over a week ago
CLI
Overview of the CLI Panel
Written by
Tamar Blitz
Updated over a week ago