Dispatcher

Everything you need to know about how to use the Dispatcher

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63 articles in this collection
Written by Tamar Blitz and Leigh Freedman
Managing Incidents and Dispatching Responders

Overview of the Incidents Panel

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Written by Tamar Blitz
Updated over a week ago

How to Create a New Incident

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Written by Tamar Blitz
Updated over a week ago

Alternative Ways to Creating a New Incident

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Written by Tamar Blitz
Updated over a week ago

How to Cancel an Incident

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Written by Tamar Blitz
Updated over a week ago

Multi Forms in the Dispatcher

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Written by Tamar Blitz
Updated over a week ago

How to Manage Two-Steps Dispatch

Allow for a Supervisor (Commander in the field) to dispatch resources based on pre-defined triggers/pre-conditions
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Written by Tamar Blitz
Updated over a week ago

How to Auto Dispatch Responders to an Incident and How to Add a Required Additional Resource to an Incident

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Written by Tamar Blitz
Updated over a week ago

How to Edit Preconfigured Time-Frames in the Auto-Dispatch Engine

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Written by Tamar Blitz
Updated over a week ago

Pausing and Restarting the Auto-Dispatch Engine During an Incident

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Written by Tamar Blitz
Updated over a week ago

How to Manually Dispatch Responders to an Incident

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Written by Tamar Blitz
Updated over a week ago

Sharing Incidents

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Written by Leigh Freedman
Updated over a week ago

View User Status History

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Written by Tamar Blitz
Updated over a week ago

How to Manually Change the Status of a Responder

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Written by Tamar Blitz
Updated over a week ago

Modifying the Priority Level of an Incident

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Written by Tamar Blitz
Updated over a week ago

SLA module

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Written by Tamar Blitz
Updated over a week ago

How to Edit an Incident's SLA (Date and Arrival Time)

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Written by Tamar Blitz
Updated over a week ago

Viewing and Editing a User's Response Time in a Incident

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Written by Tamar Blitz
Updated over a week ago

Understanding the Incident Progress Bar

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Written by Leigh Freedman
Updated over a week ago

User Status Icons Used in the Incident Panel

What do the user status icon in the Incidents panel mean?
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Written by Leigh Freedman
Updated over a week ago

Incident - Assets Tab

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Written by Tamar Blitz
Updated over a week ago

How to Utilize Assets in an Incident (Dispatcher)

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Written by Tamar Blitz
Updated over a week ago

Understanding the Incident Log

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Written by Tamar Blitz
Updated over a week ago

How to Filter an Incident Log

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Written by Tamar Blitz
Updated over a week ago

How to Save Video Streaming From an Incident

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Written by Tamar Blitz
Updated over a week ago

Dealing with Incident Duplications in Dispatcher

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Written by Tamar Blitz
Updated over a week ago

Searching and Viewing Closed or Cancelled Incidents in the Incidents Journal

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Written by Tamar Blitz
Updated over a week ago