Troubleshooting

Enable Adobe Flash Player

Why am I missing the "load users/icons" button?

Written by Tamar Blitz
Updated over a week ago

Not Being Dispatched/Getting Notifications (Incidents and Messages) - Troubleshooting the Mobile App and Phone Settings

A few troubleshooting steps that can help you check why you are not being Dispatched/Getting Notifications (Incidents and Messages)

Written by Tamar Blitz
Updated over a week ago

Troubleshooting delayed Push Notifications and Locations updates issues on Android devices

Why am I not receiving any push notifications or experiencing delays or my locations are not updating until I open the app?

Written by Tamar Blitz
Updated over a week ago

Opening URLs From SMS

How to troubleshoot URLs sent via SMS leading to blank pages

Written by Tamar Blitz
Updated over a week ago

How to reset your password from the Mobile App

Written by Tamar Blitz
Updated over a week ago

How do I cancel an SOS call on a mobile application?

Written by Tamar Blitz
Updated over a week ago

How do I prevent multiple windows opening in chrome?

Written by Tamar Blitz
Updated over a week ago

How to turn on location service on iPhone devices?

Written by Tamar Blitz
Updated over a week ago

I can't find the NowForce app on an iPad

Written by Tamar Blitz
Updated over a week ago

I have login credentials, but I receive an error message when trying to log in to the mobile application

Written by Tamar Blitz
Updated over a week ago

I installed the NowForce app on my mobile device and when I switched it off, the user still appeared online in the dispatcher

Written by Tamar Blitz
Updated over a week ago

What should I do if a resource fails to be dispatched?

Written by Tamar Blitz
Updated over a week ago

Why aren't my SOS contacts receiving emails when an SOS is activated?

Written by Tamar Blitz
Updated over a week ago

How to Delete Local Storage in Your Browser

Written by Tamar Blitz
Updated over a week ago

I can't see the form in the Dispatcher

Written by Tamar Blitz
Updated over a week ago

Troubleshooting Dispatcher speed/performance issue

Written by Tamar Blitz
Updated over a week ago

Why Can't I See the Map or Incidents in the New Dispatcher?

Written by Tamar Blitz
Updated over a week ago