Troubleshooting

Look here if you are having issues with something

Tamar Blitz avatar Michael S. avatar
17 articles in this collection
Written by Tamar Blitz and Michael S.
Troubleshooting

Enable Adobe Flash Player

Why am I missing the "load users/icons" button?
Tamar Blitz avatar
Written by Tamar Blitz
Updated over a week ago

Not Being Dispatched/Getting Notifications (Incidents and Messages) - Troubleshooting the Mobile App and Phone Settings

A few troubleshooting steps that can help you check why you are not being Dispatched/Getting Notifications (Incidents and Messages)
Michael S. avatar
Written by Michael S.
Updated over a week ago

Troubleshooting delayed Push Notifications and Locations updates issues on Android devices

Why am I not receiving any push notifications or experiencing delays or my locations are not updating until I open the app?
Michael S. avatar
Written by Michael S.
Updated over a week ago

Opening URLs From SMS

How to troubleshoot URLs sent via SMS leading to blank pages
Michael S. avatar
Written by Michael S.
Updated over a week ago

How to reset your password from the Mobile App

Michael S. avatar
Written by Michael S.
Updated over a week ago

How do I cancel an SOS call on a mobile application?

Michael S. avatar
Written by Michael S.
Updated over a week ago

How do I prevent multiple windows opening in chrome?

Michael S. avatar
Written by Michael S.
Updated over a week ago

How to turn on location service on iPhone devices?

Michael S. avatar
Written by Michael S.
Updated over a week ago

I can't find the NowForce app on an iPad

Michael S. avatar
Written by Michael S.
Updated over a week ago

I have login credentials, but I receive an error message when trying to log in to the mobile application

Michael S. avatar
Written by Michael S.
Updated over a week ago

I installed the NowForce app on my mobile device and when I switched it off, the user still appeared online in the dispatcher

Michael S. avatar
Written by Michael S.
Updated over a week ago

What should I do if a resource fails to be dispatched?

Michael S. avatar
Written by Michael S.
Updated over a week ago

Why aren't my SOS contacts receiving emails when an SOS is activated?

Michael S. avatar
Written by Michael S.
Updated over a week ago

How to Delete Local Storage in Your Browser

Michael S. avatar
Written by Michael S.
Updated over a week ago

I can't see the form in the Dispatcher

Michael S. avatar
Written by Michael S.
Updated over a week ago

Troubleshooting Dispatcher speed/performance issue

Michael S. avatar
Written by Michael S.
Updated over a week ago

Why Can't I See the Map or Incidents in the New Dispatcher?

Michael S. avatar
Written by Michael S.
Updated over a week ago