Accessing the Correct Portal
Admins (Staffing & Event Management):
Log in at: NowstaWorkers (Worker Web App):
Log in at: https://my.nowsta.com/login
Resetting Your Password (Worker Web App)
Click “Forgot your password?”
Enter your email address
Click “Send Reset Instructions”
Check your email for the verification code
Enter the following:
Email address
Verification code
New password
Confirm new password
Click Submit
You will see a confirmation message: “Your password has been reset successfully!”
Log in using your new password
Resetting Your Password (Mobile App)
Open the Nowsta mobile app
On the login screen, tap “Forgot”
Enter your email address and tap “Send Email”
Check your email for the verification code
You will be redirected to the reset page in the app
Enter:
Verification code
New password
Confirm new password
Tap Continue
If needed, tap “Resend Email” if you did not receive the code
You will see: “Your password has been reset successfully!”
Log in using your new password
Activating an Account (Expired Invitation Links)
If your activation link has expired, you can still activate your account using your phone number (as long as it was added by your admin).
Mobile App
Open the app
Tap “Activate Account”
Enter your phone number
Tap “Get Activation Code”
Enter the code sent to your phone
Worker Web App
Click “Activate Account”
Enter your phone number
Click “Send me a confirmation code”
Enter the code sent to your phone
Troubleshooting Login Issues
If you’re unable to access your account:
Ensure there are no extra spaces before or after your email or password
Confirm you are using the correct portal:
Admins: Nowsta
Workers: https://my.nowsta.com/login
Make sure your app is updated to the latest version
If the app was recently updated:
Uninstall and reinstall the app to ensure updates are fully applied
Additional Notes
Always double-check your email and verification code for accuracy
If you do not receive the reset email, check your spam or junk folder
If you continue to experience issues, please contact Nowsta Support for further assistance.