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How do I view and reply to my business's messages?
How do I view and reply to my business's messages?

This is how you reply to customer's messages

Dan avatar
Written by Dan
Updated over a week ago

You can view your business's messages from any internet connected phone, tablet, or desktop computer.

From a Computer

  • Sign in with your email address and the Numa password you chose when you created your account

  • All your messages can be found in the Inbox tab

  • Tip: If you would like to receive browser notifications when a new customer messages comes in, you can turn on the Browser Notifications setting within Settings

From a phone or tablet

  • Download the Numa app from your device's app store (Google Play, App Store)

  • Launch the app

  • Sign in with your email address and the Numa password you chose when you created your account

  • All your messages can be found in the Inbox tab

  • As long as you stay signed in to your account on your device, you will receive notifications when new customer messages come in

If you're having trouble signing into your account, see I'm having trouble signing into my account.

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