Freedom Mobile
Setup Instructions
From your mobile phone, dial *61* followed by the ten digit call forwarding number assigned to you by Numa followed by #. Then press send or dial. Example: (*61*5552223333#)
Wait for a series of ‘beeps’ or other confirmation that your calls will be forwarded when you are unable to answer them
Now, from your mobile phone, dial *67* followed by the ten digit call forwarding number assigned to you by Numa followed by #. Then press send or dial. Example: (*67*5552223333#)
Wait for a series of ‘beeps’ or other confirmation that your calls will be forwarded when your line is busy
Now, from your mobile phone, dial *62* followed by the ten digit call forwarding number assigned to you by Numa followed by #. Then press send or dial. Example: (*62*5552223333#)
Wait for a series of ‘beeps’ or other confirmation that your calls will be forwarded when your line is not reachable
How to Confirm It's Working
You can place a test call by going to Settings > Phone numbers > Test my setup or call your business's phone number from your personal phone. If nobody answers, you should hear your Numa Voicemail greeting.
Troubleshooting
Contact your phone provider and have them double check that forwarding was set up properly and is active on your line.
Turn off Call Forwarding
Call Forwarding No Answer: Press #61#
Call Forwarding Busy: Press #67#
Call Forwarding Not Reachable: Press #62
No matter what, don't hesitate to contact Numa support! We'll happily work with you and your service provider to get you all set up.