Eatmoji for Restaurants

Help topics for the Eatmoji add on

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14 articles in this collection
Written by Mapolo Buessing

Setting-up Your Ticket Printer

How to add a printer so that Eatmoji can automatically print orders.
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Written by Mapolo Buessing
Updated over a week ago

Setting up Eatmoji to collect payments

How to set up Eatmoji to collect payments
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Written by Mapolo Buessing
Updated over a week ago

What if you need to update your menu?

How to request a menu update
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Updated over a week ago

Creating a menu

How to create an Eatmoji menu
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Updated over a week ago

When do customers receive text messages when ordering?

These are the text messages that a customer will receive during the order process
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Written by Mapolo Buessing
Updated over a week ago

What if I miss an order?

This is what happens when you miss an order (don't accept it within 30 minutes)
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Written by Mapolo Buessing
Updated over a week ago

When can customers place orders?

The times when Eatmoji will take orders from customers.
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Written by Mapolo Buessing
Updated over a week ago

How do I tell customers when to pick up their order?

Specify to the customer how long it will take to prepare the food and when they should pick it up
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Written by Mapolo Buessing
Updated over a week ago

Can I see recent orders?

How to see recent orders
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Updated over a week ago

Can I reprint a ticket?

This is how you reprint a ticket
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Written by Mapolo Buessing
Updated over a week ago

What if I need to refund an order?

How to refund an order
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Updated over a week ago

What do I do if an incoming order has an issue?

How to reject an incoming order
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Updated over a week ago

What happens if an order is canceled?

This is what happens when an order is canceled
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Written by Mapolo Buessing
Updated over a week ago

How do I handle incoming orders?

This is where an incoming order comes in and how to handle an incoming order
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Written by Mapolo Buessing
Updated over a week ago